VP, 988 Operations & Network Engagement
Vibrant Emotional Health
Lula Haile, MSW, LCSW (she/her) is the VP, 988 Operations and Network Engagement. Lula is a native of Atlanta, Georgia. Lula received her Bachelor’s degree in Psychology from Georgia State University, followed by a Masters of Social Work from Clark Atlanta University. Lula has spent most of her professional career with the Department of Veterans Affairs, serving in a multitude of roles supporting suicide prevention initiatives. In her most recent role, she has served as an Assistant Deputy Director for Crisis Operations at the Veterans Crisis Line since November 2019. During her tenure, Lula played a key role in transitioning VCL to a fully remote environment as a result of the Covid-19 pandemic. Lula also oversaw significant growth and expansion efforts to support 988, which included a 50% increase in Crisis Operations staffing. These expansion efforts resulted in a 23% increase in VCL managed interactions (based on a pre-988 baseline) while maintaining KPI’s.
Update on 988 Implementation and Impact in the United States
Tuesday, April 1, 2025
11:30 AM – 12:30 PM East Coast USA Time